After-care & maintenance

Look after your home and it’ll look after you

Need a service call?

Your windows and doors are an essential part of your home’s comfort, security, and energy efficiency. That’s why we offer comprehensive maintenance services to keep them in top condition. Whether your windows or doors need repairs, professional cleaning, or adjustments to locks and hinges, our experienced team can handle it all, extending their lifespan and maintaining their pristine appearance.

To book a service call, please contact us or complete the form opposite and we’ll contact you.

Service request form

Cleaning’s a breeze

uPVC window frames are known for their low maintenance requirements. They typically only need cleaning every few months, depending on your location. With our weather-resistant and high-quality windows and doors, keeping them clean is a breeze.

The difference is clear

Aim to clean your glass four to eight times a year using non-chemical solutions. Traditional glass cleaners and specialised e-cloths designed for cleaning glass work best in this case. 

Inspecting and maintaining locks

To ensure the functionality and security of your double-glazed windows and doors, you should  periodically check the locks and keep them free from dirt and grime. 

Lubricating hinges and handles

Proper lubrication of hinges and handles maintains the functionality and appearance of your windows and doors.

Replacement keys

To get spare/replacement keys for your doors, please contact us directly and we can supply you the correct key blank.

In Christchurch, both James Bull or Ross Gault can supply and cut our keys.

For more maintenance instructions, Tilt & Turn adjustment instructions and ventilation guidelines visit the Homeowner resources section

Download our inspirational guide to choosing windows and doors

Everything you need to know about choosing the right windows and doors for your project with tips and advice, resources and much more.